Communication and Mail

Mail and Communication

Summer Office Hours:
Sunday – Thursday 8:30am – 7:00pm
Friday – 8:30am – 4:30pm

HOW TO REACH YOUR CAMPER

Mail
We know how eager campers and families are to hear from each other throughout the summer. We work to ensure timely delivery of incoming mail to campers – and outgoing mail to the post office. Campers generally are required to write home once or twice a week, though many choose to write more frequently. 

What Should I Send to My Camper?
Write your child regularly! Some parents send a letter a few days before camp starts so there is mail the first couple of days of the session. OSRUI is a package-free community so we ask that parents limit mail to post cards, letters, and other standard letter-sized envelopes. We encourage you to use creative ways of interacting with your camper through letters, which can include word puzzles, pictures, stickers, or a comic strip. We also offer e-letters through CampMinder. Your letter or postcard is more than enough to encourage, uplift, and connect your child to home while leaving them free to “get away from it all,” — including from toys, gifts, and other “stuff.”

Mail that arrives outside of the allowed parameters (i.e. larger than a letter- or card-size envelope or requiring additional postage), will be held in the camp office until the end of the session and given to your camper on their Closing Day.

Email
You may send and receive email from your campers via CampInTouch. If you have questions, feel free to contact CampMinder (the third party that owns CampinTouch) before your camper arrives to OSRUI to make sure your account is set up correctly. Parent emails are printed daily (except on Shabbat) to be delivered and read during the rest hour. Camper responses are scanned once daily.  

COMMUICATION WITH FAMILIES 

Throughout the summer we will be communicating in several different ways: 

• We post pictures daily on CampInTouch – you can see all of the fun happening around camp and even download pictures of your child as you see them. 
• Emails written by our staff will be sent with great stories happening around the units! 
• You will also find ongoing content across our social media channels. Be sure to follow us on Facebook and Instagram. 
• Parents can join the OSRUI Parents Facebook Group for more information and to connect with other parents 

Phone Calls
If you would like to speak with someone at camp about your camper, please call the office and our Camp Care Team or a member of our director team will be happy to answer your questions. We are not able to bring campers to the office to speak to parents on the phone. Do not send your child to camp with a cell phone. Cellular phones or devices with internet access enabled will be confiscated and held in the camp office until your child leaves camp.